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Thank you for visiting our homepage and thank you for your interest in our company. Data protection is a particularly high priority for the management of HARDENBERG-WILTHEN AG. In principle, it is possible to use our website without providing any personal data. However, if a data subject wishes to make use of special services provided by our company via our website, it may become necessary to process personal data. If it is necessary to process personal data and there is no legal basis for the processing, we will generally obtain the consent of the data subject.
As the controller, HARDENBERG-WILTHEN AG has implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. In spite of this, internet-based data transmissions may still be subject to security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.
(a) Personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"). A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
(b) Data subject
Data subject means any identified or identifiable natural person whose personal data is processed by the controller.
Processing is any operation or set of operations performed on personal data, with or without the aid of automated means, such as the collection, recording, organisation, arrangement, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
(d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.
Profiling is any automated processing of personal data that involves the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the work performance, economic situation, health, personal preferences, interests, reliability, conduct, location or change of location of that natural person.
Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the need for additional information, provided that this additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data is not attributed to an identified or identifiable natural person.
(g) Controller or data controller
The controller or data controller is the natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by European Union or national law, the controller or the specific criteria for their designation may be provided for by European Union or national law.
A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
A recipient is any natural or legal person, public authority, agency or other body to whom personal data is disclosed, regardless of whether that person is a third party or not. Authorities which may receive personal data in the context of a specific investigation mandate under European Union or national law are not, however, regarded as recipients.
(j) Third party
Third party means any natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorised to process the personal data.
Consent means any freely given and informed unequivocal expression of the data subject's intent in a specific case, in the form of a statement or any other unequivocal affirmative act by which the data subject signifies his or her consent to the processing of personal data relating to him or her.
The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other regulations of a data protection nature is:
Fon: +49 (0) 5503 / 802-0
Fax: +49 (0) 5503 / 802-159
The controller has appointed a data protection officer, who can be contacted as follows:
Fon: +49 (0) 5503 / 802-0
Fax: +49 (0) 5503 / 802-159
Every data subject can contact our data protection officer directly at any time with any questions and suggestions regarding data protection.
Our website collects a range of general data and information every time a data subject or automated system accesses our website. This general data and information is stored in the server's log files. The followingmayberecorded
(1) the operating system used by the accessing system and its interface,
(2) the browser types used, including language and version of the browser software,
(3) the website from which an accessing system accesses our website (so-called referrer),
(4) the sub-pages, which are accessed by an accessing system on our website,
(5) the date and time of access to the website (including time zone difference to the Universal Time Coordinated (UTC),
(6) the amount of data transmitted in each case,
(7) an Internet Protocol (IP) address,
(8) the internet service provider of the accessing system
(9) other similar data and information which serve to avert danger in the event of attacks on our information technology systems.
When using this general data and information, HARDENBERG-WILTHEN AG does not draw any conclusions about the data subject. this information is required
(1) to deliver the contents of our website correctly,
(2) to optimise the contents of our website and the advertising for it,
(3) to guarantee the permanent functionality of our information technology systems and the technology of our website,
(4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack.
This anonymously collected data and information is evaluated both statistically and with the aim of increasing data protection and data security in our company, in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data in the server log files is stored separately from all personal data provided by a data subject.
By using cookies, we can provide our website users with more user-friendly services that would not be possible without the cookies.
Cookies allow us to optimise the information and offers on our website in the interest of the user. As already mentioned, cookies enable us to recognise our website users. The purpose of this recognition is to make it easier for users to use our website.
Some functions of our website cannot be provided without the use of technically necessary cookies. Other cookies, on the other hand, enable us to perform various analyses. With the help of cookies, we can, among other things, make our website more user-friendly and effective for you, for example by tracking your use of our website and determining your preferred settings. If third parties process information via cookies, they collect the information directly via your internet browser . Cookies do not cause any damage to your end device. They cannot run programs and cannot contain viruses.
Various cookies are used on our website, the type and function of which are explained in more detail below.
Types of cookies used:
Type 1: Session cookies
Our website uses session cookies which are automatically deleted when you close your internet browser . Cookies of this type are technically necessary to enable you to use our website.
Type 2: Persistent cookies
Persistent cookies are also used on our website. Persistent cookies are cookies that are still stored in your internet browser or computer system for an extended period of time after you close your internet browser . They are activated each time you revisit the website that set the cookie, or are otherwise recognised, for example, by an advertising network. The information stored in the persistent cookie is then transmitted to the website or advertising network. The respective storage duration differs depending on the cookie. You can delete persistent cookies yourself in your browser settings.
First-party cookies are set by the operator of the visited website and cannot be read across websites.
Functions of the cookies we use:
Function 1: Necessary cookies
These cookies are necessary for technical reasons, to enable you to visit our website and use the functions we offer. This refers, for example, to those cookies that ensure that a user-specific configuration of functionalities on our website that you have set up yourself is retained across sessions. These cookies also contribute to a safe and proper use of the website.
Function 2: Performance related cookies
With the help of these cookies, we are able to analyse website use and improve the performance and functionality of our website. For example, information is collected about how our website is used by visitors, which pages of the website are most frequently visited or whether error messages are displayed on certain pages.
Function 3: Cookies for marketing:
Advertising cookies (third-party provider) allow us to show you various offers that match your interests. These cookies are used to record the web activities of users over a longer period of time. The cookies may recognise you when you use different end devices. Cookies as described in functions 2 and 3 are only activated if you have given your consent for this. You can give your consent by actively clicking on "Accept" in the displayed notice (where applicable after selecting individual cookies or groups of cookies for which you give consent). You can revoke your consent at any time, e.g. by reopening the consent banner and changing your settings. Your revocation does not affect the lawfulness of any processing carried out on the basis of the consent given before the revocation.
Please note: If you exercise your right of revocation against the use of such a cookie, an opt-out cookie will be set in your internet browser , which will block further data collection by advertising cookies placed by the website operator or a third party. If you delete this opt-out cookie, renewed data collection will not be prevented. Please inform yourself about the lifetime of an opt-out cookie.
Most internet browsers are pre-set to accept cookies by default. You can, however, configure your respective internet browser so that it only accepts certain cookies or no cookies at all. Please note that you may no longer be able to use functions of our website and may receive warnings or error messages instead if cookies are deactivated by your browser settings on our website.
In your browser settings, you can also delete cookies that have already been stored in your internet browser. It is also possible to set your internet browser to notify you before cookies are stored. Since the various internet browsers may differ in their respective modes of operation, we ask that you use your internet browser’s help menu for the configuration options. You can find information for the most common internet browsers here:
If you want a comprehensive overview of all third party access to your internet browser, we recommend the installation of specially developed plug-ins.
We recommend that you always log off completely after you have finished using a terminal device that you share with other people whose internet browser is set to allow cookies.
You can contact us by post, telephone, fax or email.
If you contact us by post, we may especially process your address data (e.g. surname, first name, street, place of residence, postcode), date and time of receipt of the mail as well as data derived from the letter itself.
If contact is established, a secretarial service may also process your data and transfer them to us following your contact. Depending on the data you provide, we will then contact you again either by phone, fax or email and call you back or write to you if necessary. If you contact us by telephone, we will especially process your telephone number and, if necessary, during the conversation, your name, your email address, the time of the call and the details of your request.
If you contact us by fax, the fax number or the sender identification as well as the data derived from the fax will be processed.
If you contact us by email, your email address, the time of the email and the data derived from the message text (and attachments if applicable) are processed.
The purpose of processing for the above-mentioned data is to process your contact request and to be able to get in touch with you in order to answer your request. The legal basis for the processing of personal data described here is Art 6(1) (f) GDPR. Our legitimate interest is offering you the opportunity to contact us at any time and being able to answer your questions.
Personal data is only processed as long as it is necessary for the processing of the contact request.
You have the opportunity to register on our website by providing personal data. Which personal data are transmitted to us is determined by the respective input mask used for the registration. The personal data you enter will only be collected and stored for our internal use and for our own purposes. We can arrange for the data to be passed on to one or more processors, for example a parcel service provider, who will also only use the personal data for internal use that is attributable to us.
By registering on our website, the IP address assigned by your Internet service provider (ISP), the date and the time of registration are also saved. This data is stored against the background that this is the only way to prevent the misuse of our services and, if necessary, to enable this data to be investigated. In this respect, the storage of this data is necessary for our security. In principle, this data will not be passed on to third parties unless there is a legal obligation to pass it on or the passing on is used for criminal prosecution.
Your registration with voluntary disclosure of personal data to us to offer you content or services that, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have them completely deleted from the database.
Upon request, we will provide any data subject with information about which personal data is stored about you. Furthermore, we correct or delete personal data on request or at your notice, provided that there are no statutory retention requirements. In this context, all of our employees are available to you as a contact person.
If you want to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. Mandatory information required for the execution of the contracts is marked separately, further information is voluntary. We process the data you provide to process your order. For this purpose, we can pass on your payment data to our house bank or a payment service provider. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b GDPR.
You can voluntarily create a customer account through which we save your data for later purchases. When you create an account, the data you provide will be stored revocably. You can always delete all other data, including your user account, in the customer area. We can also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with technical information.
Due to commercial and tax regulations, we are obliged to save your address, payment and order data for a period of ten years.
To prevent unauthorized access by third parties to your personal data, especially financial data, the order process is encrypted using TLS technology.
On the HARDENBERG-WILTHEN AG website, users are given the opportunity to subscribe to our company newsletter. Which personal data is transmitted to us when a user subscribes to the newsletter is determined by the input mask used for this purpose. HARDENBERG-WILTHEN AG regularly informs its customers and business partners about the company’s offers in a newsletter . Our company newsletter can only be received by the data subject if
(1) the data subject has a valid email address, and
(2) the data subject registers to receive the newsletter.
For legal reasons, a confirmation email will be sent to the email address first entered by a data subject for newsletter delivery in a double opt-in procedure. This confirmation email is used to check whether the owner of the email address, as the data subject, has authorised the receipt of the newsletter.
During the newsletter registration process, we also save the IP address assigned by the Internet Service Provider (ISP) of the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of a data subject's email address at a later date and therefore serves to provide legal protection for the data controller.
The personal data collected during registration for the newsletter is used exclusively for sending our newsletter. Subscribers to the newsletter may also be informed by email if this is necessary for the operation of the newsletter service or for registration, as could be the case if there are changes to the newsletter offer or if technical conditions change.
Personal data collected in the scope of the newsletter service will not be disclosed to third parties. The subscription to our newsletter can be cancelled by the data subject at any time. Consent to the storage of personal data, which the data subject has given us for newsletter delivery, can be revoked at any time. For the purpose of the revocation of consent, a corresponding link is included in every newsletter. It is also possible, at any time, to unsubscribe from the newsletter directly on our website or to inform us of your decision in another way.
We only send newsletters, e-mails and other electronic notifications (hereinafter referred to as "newsletters") with the consent of the recipient or with a legal permission. In addition, our newsletters contain information about us and our services.We may use shipping service providers, to whom and their data will be referred below.
To subscribe to our newsletters, it is generally sufficient to provide your email address. However, we can ask you to give a name for the purpose of addressing yourself personally in the newsletter or other information if this is necessary for the purposes of the newsletter. The registration for our newsletter basically takes place in a so-called double opt-in procedure: After registering you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that no one can register with someone else's email address. The registrations for the newsletter are logged in order to be able to demonstrate the registration process in accordance with the legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Changes to your data stored with the shipping service provider are also logged.
Based on our legitimate interests, we can save the e-mail addresses we have withdrawn for up to three years before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the previous existence of consent is confirmed. In the event of obligations to permanently observe contradictions, we reserve the right to save the email address for this purpose in a blacklist. The logging of the registration process is based on our legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR for the purpose of demonstrating its proper course. Insofar as we commission a service provider to send emails, this is based on our legitimate interests in an efficient and secure shipping system.
The newsletter is sent on the basis of the consent of the recipient or, if consent is not required, on the basis of our legitimate interests in direct marketing, provided that and insofar as this is legal, e.g. in the case of existing customer advertising, is allowed. The registration process is recorded based on our legitimate interests to demonstrate that it was conducted in accordance with the law.
Contents: Information about us, our services, promotions and offers.
Success measurement: The newsletter contains a so-called "web beacon", ie a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a shipping service provider, from its server. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of access.
This information is used to technically improve our newsletter based on the technical data or the target groups and their reading behavior based on their access locations (which can be determined using the IP address) or access times. This analysis also includes determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our aim nor, if used, that of the shipping service provider to observe individual users. Rather, the evaluations serve us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
The evaluation of the newsletter and the measurement of success are carried out, subject to the express consent of the user, on the basis of our legitimate interests for the purpose of using a user-friendly and secure newsletter system, which serves both our business interests and the expectations of the users.
A separate revocation of the success measurement is unfortunately not possible, in this case the entire newsletter subscription must be canceled or contradicted. Consent to sending mailings can be made a prerequisite for using free services (e.g. access to certain content or participation in certain promotions). If the users want to use the free service without signing up for the newsletter, we ask that they be contacted.
Right of withdrawal
You have the right to withdraw your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the withdrawal. You can send or notify us of your withdrawal of consent at any time (for example by email to email@example.com).
You can also exercise your consent simply by clicking on the link provided in our newsletter.
Right to object
If the processing of your data is not covered by your consent (in particular log files), you have the right to object.
You can send us your objection at any time (for example by email to firstname.lastname@example.org).
Service and service provider used:
Due to legal regulations, the HARDENBERG-WILTHEN AG website contains information that enables rapid electronic contact with our company as well as direct communication with us, which also includes a general address for so-called electronic mail (email address). If you contact us by email or via a contact form, the personal data you have submitted will be stored automatically. Personal data that you voluntarily provide to us will be stored for the purpose of processing your request or contacting you. This personal data will not be disclosed to third parties.
We only process and store your personal data for the period of time required to achieve the purpose of storage or if this is provided for by the European legislator or other legislator in laws or regulations to which we are subject.
If the reason for storage no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be blocked or deleted as a matter of routine and in accordance with the statutory provisions.
(a) Right toconfirmation
Every data subject has the right, granted by the European legislator, to obtain from the controller confirmation as to whether personal data relating to him or her is being processed. If a data subject wishes to exercise this right of confirmation, he or she may, at any time, contact an employee of the controller.
(b) Right to information
Any person affected by the processing of personal data has the right, granted by the European legislator, to obtain at, any time and free of charge, from the data controller information on personal data relating to him or her and a copy thereof. The European legislator also grants the data subject the right to obtain the following information:
The data subject shall also have the right to obtain information as to whether personal data has been transferred to a third country or to an international organisation. If this is the case, the data subject shall also have the right to obtain information on the appropriate guarantees in connection with the transfer.
If a data subject wishes to exercise this right of access, he or she may, at any time, contact an employee of the controller.
(c) Right to rectification
Any person affected by the processing of personal data has the right, granted by the European legislator, to request the rectification of inaccurate personal data concerning him or her without delay. The data subject shall also have the right to obtain the completion of incomplete personal data, including by means of a supplementary declaration, having regard to the purposes of the processing.
If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact an employee of the controller.
(d) Right of cancellation (right to be forgotten)
Any person affected by the processing of personal data has the right, granted by the European legislator, to obtain from the controller the immediate erasure of personal data relating to him/her, if one of the following reasons applies and provided that the processing is not necessary:
If one of the above reasons applies and a data subject wishes to request the deletion of personal data stored by HARDENBERG-WILTHEN AG, he or she can contact an employee of the data controller at any time. The HARDENBERG-WILTHEN AG employee will ensure that the request for deletion is complied with without delay.
If the personal data has been made public by HARDENBERG-WILTHEN AG and our company, as the data controller, is obliged to delete the personal data in accordance with Art. 17 Para. 1 GDPR, HARDENBERG-WILTHEN AG will take reasonable measures, including technical measures, taking into account the available technology and the implementation costs, to inform other data controllers who process the published personal data that the data subject has requested that these other data controllers delete all links to this personal data or copies or replications of this personal data, unless the processing is necessary. The HARDENBERG-WILTHEN AG employee will make the necessary arrangements in individual cases.
(e) Right to restrict processing
Any person affected by the processing of personal data has the right, granted by the European legislator, to obtain from the controller the restriction of processing if one of the following conditions is met:
(f) Right to data portability
Any person affected by the processing of personal data has the right, granted by the European legislator, to receive the personal data concerning him or her which has been made available to a controller by the data subject in a structured, common and machine-readable format. The data subject also has the right to have such data communicated to another controller without hindrance by the controller to whom the personal data has been made available, provided that the processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR and the processing is carried out by means of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
In exercising their right to data transfer, the data subject also has the right, in accordance with Art. 20 (1) GDPR, to obtain that personal data be transferred directly from one controller to another, insofar as this is technically feasible and provided that this does not affect the rights and freedoms of other persons.
In order to assert the right to data transfer, the data subject can contact an employee of HARDENBERG-WILTHEN AG at any time.
(g) Right of appeal
Any person affected by the processing of personal data has the right, granted by the European legislator, to object at any time, for reasons arising from his or her particular situation, to the processing of personal data concerning him or her carried out pursuant to Art. 6 (1) (e) or (f) GDPR. This also applies to profiling based on these provisions.
HARDENBERG-WILTHEN AG no longer processes personal data in the event of an objection, unless we can prove compelling reasons for processing that are worthy of protection and outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.If HARDENBERG-WILTHEN AG processes personal data in order to carry out direct advertising, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling, insofar as it is associated with such direct advertising. If the data subject objects to HARDENBERG-WILTHEN AG processing for direct advertising purposes, HARDENBERG-WILTHEN AG will no longer process the personal data for these purposes.
The data subject also has the right to object, for reasons arising from his or her particular situation, to the processing of personal data concerning him or her that is carried out at HARDENBERG-WILTHEN AG for the purposes of scientific or historical research or for statistical purposes, in accordance with Art. 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.
In order to exercise the right of objection, the data subject may directly contact any employee of HARDENBERG-WILTHEN AG or any other employee. The data subject shall also be free to exercise his or her right of objection in relation to the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures involving technical specifications.
(h) Automated case-by-case decisions including profiling
Any person affected by the processing of personal data has the right, granted by the European legislator, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or significantly affects him or her in a similar way provided that the decision
(1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or
(2) is authorised by European Union or national legislation to which the controller is subject and that legislation provides for appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, or
(3) with the express consent of the data subject.
If the decision is
(1) necessary for the conclusion or performance of a contract between the data subject and the controller; or
(2) if it is carried out with the express consent of the data subject,
HARDENBERG-WILTHEN AG will take reasonable steps to safeguard the rights and freedoms as well as the legitimate interests of the data subject, which shall include at least the right to obtain the intervention of a person in charge, to express his or her point of view and to contest the decision.
If the data subject wishes to exercise rights relating to automated decisions, he or she may contact an employee of the controller at any time.
(i) Right to revoke data protection consent
Every person affected by the processing of personal data has the right, granted by the European legislator, to revoke his or her consent to the processing of personal data at any time.
If the data subject wishes to exercise his or her right to revoke consent, he or she may contact an employee of the controller at any time.
(j) Right of appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you are domiciled, your place of work or the place where the alleged infringement occurred, if you consider that the processing of personal data relating to you is in breach of the GDPR. The supervisory authority to which the complaint was filed shall inform the complainant of the status and the results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
Contact details of the competent supervisory authority:
State Commissioner for Data Protection Niedersachsen
Telefon: 05 11/120-45 00
Telefax: 05 11/120-45 99
We collect and process the personal data of applicants for the purpose of processing the application. The processing may also be carried out by electronic means. This is especially the case if an applicant submits the relevant application documents to us electronically, for example by email or via a web form on the website.
This website uses the remarketing function "Custom Audiences" from Facebook Inc. ("Facebook"). This enables users of the website to be shown interest-based advertisements ("Facebook ads") when visiting the social network Facebook or other websites that also use the method. We are therefore interested in showing you advertisements that are of interest to you in order to make our website more interesting for you. Your express consent is required for this.
Facebook Custom Audiences is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our level of knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you are visiting our website Accessed the website or clicked on one of our advertisements. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider will find out and save your IP address and other identification features.
The legal basis for the processing of your data is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Revocation of your consent
We only use Facebook Custom Audiences with your consent. You can withdraw your consent once you have done so by clicking
Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy
We operate a so-called Facebook fan page on the social media platform Facebook. Facebook Ireland Ltd ("Facebook") provides us, as the operator, with "Facebook Insights". These are various statistics that provide us with information about how visitors use our Facebook fan page. You can also find further information on this under https://www.facebook.com/business/pages/manage#page_insights.
Various information provided by you (including personal data) is processed by Facebook to produce these statistics.
With regard to the processing of the Insights data, we have a joint responsibility with Facebook in the sense of Art. 26 GDPR. For the detailed regulation of the respective responsibilities, Facebook has created an updated Page Insights supplement, which came into force on 28 November 2019 and applies to the further use of Facebook Pages since that date.
In the interests of transparency, we make this information from Facebook available to you in the following; you can also find it directly on Facebook at https://www.facebook.com/legal/terms/page_controller_addendum.
Information about Page Insights
This includes information about how people use the Facebook Products, such as the types of content that they view or engage with, or the actions they take (see under “Things that you and others do and provide” in Facebook’s Data Policy), as well as information about the devices they use (e.g. IP addresses, operating system, browser type, language settings, cookie data; see under “Device information” in Facebook’s Data Policy). Which information Facebook actually collects depends on whether and how people use the Facebook products.
As explained in Facebook’s Data Policy under “How do we use this information?”, Facebook also collects and uses information to provide analytics services called Page-Insights to Page admins to help them understand how people interact with their Pages and the content associated with them. The processing of personal data for Page Insights might be subject to the joint controllership arrangement (Page Insights Controller Addendum) below.
Data processing for Page Insights
Page Insights are aggregated statistics that are created from certain events logged by Facebook servers when people interact with Pages and the content associated with them. Such events are made up of varying data points such as the following depending on the specific event:
An action. This includes actions like the following (you can see actions available for your Page in your Page’s Insights section):
Information about the action, the person taking the action, and the browser/app used for it such as the following:
We determine whether people are logged in users of Facebook via cookies in accordance with our Cookies Policy. Only a few events can be triggered by people who are not logged in to Facebook. This includes visiting a Page or clicking on a photo or video in a post to view it.
Page admins do not have access to the personal data processed as part of events but only to the aggregated Page Insights. Events used to create Page Insights do not store IP addresses, cookie IDs or any other identifiers associated with people or their devices aside from a FB user ID for people logged in to Facebook.
The events logged by Facebook in order to create Page Insights are solely defined by Facebook and cannot be set, changed or otherwise be influenced by Page admins.
Page Insights Controller Addendum
Where an interaction of people with your Page and the content associated with it triggers the creation of an event for Page Insights which includes personal data for whose processing you (and/or any third party for whom you are creating or administering the Page) determine the means and purposes of the processing jointly with Facebook Ireland Limited, you acknowledge and agree on your own behalf (and as agent for and on behalf of any such other third party) that this Page Insights Controller Addendum ("Page Insights Addendum") applies:
You and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland ("Facebook Ireland", “we” or “us”; together the “Parties”) acknowledge and agree to be joint controllers in accordance with Article 26 GDPR for the processing of such personal data in events for Page-Insights(“Insights Data”). The joint controllership covers the creation of those events and their aggregation into Page Insights that are provided to Page admins. The Parties agree that for any other processing of personal data in connection with a Page and/or the content associated with it for which there is no joint determination of the purposes and means, Facebook Ireland and, as the case may be, you, remain separate and independent controllers.
The processing of Insights Data is subject to the provisions of this Page Insights Addendum. They apply to all activities in the course of which Facebook Ireland, its employees or processor(s) process Insights Data.
Facebook Ireland's and your responsibilities for compliance with the obligations under the GDPR with regard to the processing of Insights Data are determined as follows:
Facebook Ireland will make the essence of this Page Insights Addendum available to data subjects (Article 26(2) GDPR). This is currently done via the Information on page insights - data which can be accessed from all Pages.
Facebook Ireland decides in its sole discretion how to comply with its obligations under this Page Insights Addendum. You acknowledge and agree that only Facebook Ireland has the power to implement decisions about the processing of Insights Data. You also acknowledge and agree that the lead supervisory authority for the joint processing is the Irish Data Protection Commission (notwithstanding Article 55(2) GDPR, where applicable).
This Page Insights Addendum does not grant you any right to request the disclosure of personal data of Facebook users that is processed in connection with Facebook Products, including for Page Insights that we provide to you.
The Parties designate the communication channels referenced in the Information about page insights- data or in any subsequent document as contact points for data subjects.
If data subjects assert their rights vis-à-vis you under the GDPR with regard to the processing of Insights data (Article 26(3) GDPR) or if a supervisory authority contacts you with regard to the processing of Insights data (in each case a "request"), you are obliged to provide us with all relevant information on such requests without delay, but at the latest within seven calendar days. For this purpose, you can submit this form. Facebook Ireland agrees to answer requests from data subjects in accordance with our obligations under this Page Insights Addendum. You agree to take all reasonable endeavours in a timely manner to cooperate with us in answering any such Request. You are not authorised to act or answer on Facebook Ireland's behalf.
If you use a Page, you agree that any claim, cause of action or dispute that you have against us, which arises out of or relates to this Page Insights Addendum, must be resolved exclusively in the courts of Ireland, that you irrevocably submit to the jurisdiction of the Irish courts for the purpose of litigating any such claim and that the laws of Ireland will govern this Page Insights Addendum, without regard to conflict of law provisions. If you are a consumer who habitually resides in a Member State of the European Union, only 4.4 of our Terms of Service applies.
We may need to update this Page Insights Addendum from time to time. By continuing any use of Pages after any notification of an update to this Page Insights Addendum, you agree to be bound by it. If you do not agree to the updated Page Insights Addendum, please stop all use of Pages. If you are a consumer who habitually resides in a Member State of the European Union, only 4.1 of our Terms of Service applies.
If any portion of this Page Insights Addendum is found to be unenforceable, the remaining portion will remain in full force and effect. If we fail to enforce any portion of this Page Insights Addendum, it will not be considered a waiver. Any amendment to or waiver of these terms requested by you must be made in writing and signed by us.
This Page Insights Addendum applies only to the processing of personal data within the scope of Regulation (EU) 2016/679 ("GDPR"). "personal data", “processing”, “controller”, “processor”, “supervisory authority” and "data subject" in this Page Insights Addendum have the meanings set out in the GDPR.
“Applicable Products” includes Facebook Pages and Page Insights.
1. Organization of information security
Facebook has a designated security officer with overall responsibility for security in the organization. Facebook has personnel responsible for oversight of security of the Applicable Products.
2. Physical and environmental safety
Facebook’s security measures include controls designed to provide reasonable assurance that physical access to data processing facilities is limited to authorized persons and that environmental controls are established to detect, prevent, and control destruction due to environmental hazards. The controlsinclude:
a. Logging and auditing of physical access to the data processing facility by employees and contractors;
b. Camera surveillance systems at the data processing facility;
c. Systems that monitor and control the temperature and humidity for the computer equipment at the data processing facility;
d. Power supply and backup generators at the data processing facility;
e. Procedures for secure deletion and disposal of data, subject to the Applicable Product Terms; and
f. Protocols requiring ID cards for entry to all Facebook facilities for all personnel working on the Applicable Products.
a. Training. Facebook ensures that all personnel with access to Insights Data undergo security training.
b. Screening and Background Checks. Facebook has a process for:
i. verifying the identity of the personnel with access to Insights Data; and
ii. performing background checks, where legally permissible, on personnel working on or supporting aspects pertaining to the Applicable Products in accordance with Facebook standards.
c. Personnel Security Breach. Facebook takes disciplinary action in the event of unauthorized access to Insights Data by Facebook personnel, including, where legally permissible, punishments up to and including termination.
4. Security Testing
Facebook performs regular security and vulnerability testing to assess whether key controls are implemented properly and are effective.
5. Access Control
a. Password Management. Facebook has established procedures for password management for its personnel, designed to ensure passwords are personal to each individual, and inaccessible to unauthorized persons including at minimum:
i. password provisioning, including procedures designed to verify the identity of the user prior to a new, replacement, or temporary password;
ii. cryptographically protecting passwords when stored in computer systems or in transit over the network;
iii. altering default passwords from vendors;
iv. strong passwords relative to their intended use; and
v. education on good password practices.
b. Access Management. Facebook also controls and monitors its personnel’s access to its systems using the following:
i. established procedures for changing and revoking access rights and user IDs, without undue delay;
ii. established procedures for reporting and revoking compromised access credentials (passwords, tokens etc.);
iii. maintaining appropriate security logs including where applicable with user ID and timestamp;
iv. synchronizingclockswith NTP; and
v. logging the following minimum user access management events:
6. Communications Security
a. Network Security
i. Facebook employs technology that is consistent with industry standards for network segregation.
ii. Remote network access to Facebook systems requires encrypted communication via secured protocols, and use of multi-factor authentication.
b. Protection of Data in Transit. Protection of Data in Transit. Facebook enforces use of appropriate protocols designed to protect the confidentiality of data in transit over public networks.
7. Vulnerability Management
Facebook institutes and maintains a vulnerability management program covering the Applicable Products that includes definitions of roles and responsibilities for vulnerability monitoring, vulnerability risk assessment, and patch deployment.
8. Security Incident Management
a. Facebook maintains a security incident response plan for monitoring, detecting, and handling possible security incidents affecting Insights Data. The security incident response plan at least includes definitions of roles and responsibility, communication, and post mortem reviews, including root cause analysis and remediation plans.
b. Facebook monitors for any security breaches and malicious activity affecting Insights Data.
The following contains the essential information regarding the agreement concluded between Facebook and us in accordance with Art. 26 GDPR.
The following are jointly responsible for processing
Facebook Ireland Ltd
4 Grand Canal Square
Fon: +49 (0) 5503 / 802-0
Fax: +49 (0) 5503 / 802-159
Facebook has assumed the primary responsibility for all data processing obligations under the GDPR. This means in particular:
Irrespective of Facebook’s primary responsibility, you can also assert your rights under the GDPR directly against us. We will then forward your request to Facebook via a form available for this purpose.
The legal bases and the purposes of Facebook's processing can be found at https://www.facebook.com/about/privacy/legal_bases and https://en-gb.facebook.com/ policy.php.
We have a legitimate interest in being able to track user behaviour on our Facebook fan page; accordingly, the legal basis for processing the data is Art 6 (1) 1 lit. f GDPR. In this way, it is possible for us to record the range and effectiveness of our activities such as campaigns and posts through processed statistics. This enables us - which is also the purpose of the processing according to the GDPR - to continuously optimise our website and our range of products and services according to demand.
Facebook can process the following data in particular:
When you visit our Facebook fan page, the exact processing of your data depends on whether you have a Facebook account or not. If you have an account with Facebook, Facebook can permanently associate the data with your account to learn more about you. But even if you do not have an account with Facebook, Facebook can still store your data. This can be done using cookies. This allows Facebook to store and process information about you, even if you do not have a Facebook account. You can find further information about Facebook cookies at https://en-gb.facebook.com/policies/cookies/.
We only receive anonymous statistics from Facebook about the use of our fan page. We can only see how many users have performed which interactions, but not which user has performed a particular action. The statistics of the Insights data do not, therefore, allow us to draw conclusions about a specific person.
In an appendix to the information on Page Insights, Facebook also provides information on the technical and organisational measures taken in accordance with Art. 32 GDPR to protect your data.
You can assert your aforementioned rights directly against Facebook or us in cases of joint responsibility.
You can determine the storage duration of the respective cookies via your browser when you display the cookies (usually by clicking on the "i" next to the address bar, e.g. in Firefox or Google Chrome).
On our website we use various services provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
The integration of the Google services allows Google to collect and process information (including personal data). It cannot be excluded that Google also transfers this information to a server in a third country.
As stated in Google's Privacy Shield certification (which is available at https://www.privacyshield.gov/list with the search term "Google"; see also https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI), Google has committed to complying with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework on the collection, use and storage of personal data from EU member states and Switzerland respectively. Google, including Google, LLC and its wholly owned subsidiaries in the US, have declared with its certification that they will observe the Privacy Shield principles. You can find further information at https://www.google.co.uk/policies/privacy/frameworks/.
We cannot influence which data Google actually collects and processes. However, Google states that it may process the following information (including personal data):
If you have logged in to your Google account, Google – depending on your account settings – can add the processed information to your account and treat them as personal data You can find further information at https://www.google.co.uk/policies/privacy/partners. Among other things, Google states the following:
"We may link personal data from a service to information and personal data from other Google services. This simplifies sharing of content with friends and acquaintances, for example. According to your account settings, your activities on other websites and in apps may be linked to your personal data to improve Google services and advertisements shown by Google.” (https://www.google.com/intl/en/policies/privacy/index.html)
You can prevent this information from being added directly by signing out of your Google Account, or by changing the appropriate account settings in your Google Account. You can alsochange your cookie settings (e.g. delete cookies, block cookies, etc.).
For information regarding Google’s privacy settings please refer to https://privacy.google.com/take-control.html.
The provision of personal data is neither required by law nor by contract, nor is it necessary for the conclusion of a contract. You are also not obliged to provide the personal data. However, the non-availability of this website may mean that you are unable to use some of the functions of our website or cannot use them to their full extent.
We have integrated the component Google Analytics (with anonymisation function) on this website. Google Analytics is a web analysis service. Web analysis is the collection, compilation and evaluation of data on the behaviour of visitors to websites. Among other things, a web analysis service collects data about the website from which a data subject has accessed a website (so-called referrer), which sub-pages of the website have been accessed or how often and for how long a sub page has been viewed. A web analysis is mainly used to optimise a website and to analyse the cost-benefit of internet advertising. The operating company of the Google Analytics component is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.
We only use Google Analytics with activated IP anonymisation ("anonymous IP"). Using this addition, the IP address of your internet connection is shortened and anonymised by Google if our websites are accessed from a member state of the European Union or from another state that is a party to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is the analysis of visitor flows on our website. Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile online reports for us which show the activities on our website, and to provide further services in connection with the use of our website.
The legal basis for the processing of your data is your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR.
Google Analytics sets a cookie on your system. By setting the cookie, Google is able to analyse the use of our website. Every time you visit one of the individual pages of this website, which is operated by us and on which a Google Analytics component has been integrated, the internet browser on your system is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google receives knowledge of personal data such as your IP address, which Google uses, among other things, to trace the origin of visitors and clicks and subsequently to enable commission settlements.
The cookie is used to store personal information such as the time of access, the location from which access was made and the frequency of your visits to our website. Whenever you visit our website, this personal data, including the IP address of your internet connection, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose this personal data collected via the technical process to third parties.
You can prevent the setting of cookies by our website at any time using a corresponding setting in the internet browser and thus permanently object to the setting of cookies. This setting on the internet browser would also prevent Google from placing a cookie on your system. A cookie that has already been set by Google Analytics can be deleted at any time via the internet browser or other software programs.
Revocation of your consent
We only use Google Analytics with your consent. You can revoke a consent that you have granted,
We have integrated Google Maps on our website. This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function.
Google Maps is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google processes your data in the USA and has submitted to the EU-US Privacy Shield. Further information can be found at https://www.privacyshield.gov/EU-US-Framework.
When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. This takes place regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account.
The legal basis for the processing of your data is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Revocation of your consent
We only use Google Maps with your consent. You can withdraw your consent once you have done so by clicking
If you do not want your Google profile to be assigned, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and / or the needs-based design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, although you must contact Google to exercise them.
We do not collect personal data by integrating Google Maps.
The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.
We have integrated components of the Instagram service on this website. Instagram is a service that qualifies as an audio-visual platform and allows users to share photos and videos and also to distribute such data in other social networks.
The company that operates Instagram's services is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.
Each time you access one of the individual pages of this website, operated by us and on which an Instagram component (Insta-Button) has been integrated, the internet browser on your system is automatically prompted by the respective Instagram component to download a representation of the corresponding component of Instagram. This technical process allows Instagram to know which specific page of our site you are visiting.
If you are logged into Instagram at the same time, Instagram will recognise which specific page you are visiting each time you access our site and for the duration of your visit to our site. This information is collected by the Instagram component and assigned to your Instagram account by Instagram. When you click on one of the Instagram buttons integrated into our website, the data and information transmitted with it is assigned to your personal Instagram user account and stored and processed by Instagram.
The Instagram Component will inform Instagram that you have visited our website if you are logged in to Instagram at the same time you access our website, whether or not you click on the Instagram Component. If you do not want this information to be sent to Instagram, you can prevent it from being sent by logging out of your Instagram account before accessing our site.
We have integrated components from Pinterest Inc. on our website. Pinterest is a so-called social network. A social network is a social meeting point operated on the Internet, an online community that usually enables users to communicate with each other and to interact in virtual space. A social network can serve as a platform for the exchange of opinions and experiences or enables the internet community to provide personal or company-related information. Pinterest enables the users of the social network to publish, among other things, picture collections and single pictures as well as descriptions on virtual pin boards (so-called pinning), which can then be shared by other users (so-called repinning) or commented on.
Pinterest is operated by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.
Every time you visit a website that is operated by us and on which a Pinterest component (Pinterest plug-in) has been integrated, the Internet browser on your system is automatically triggered by the respective Pinterest component, a representation of the corresponding Pinterest component from Pinterest to download. More information about Pinterest is available at https://pinterest.com/. As part of this technical process, Pinterest receives knowledge of which specific subpage you visit.
If you are logged into Pinterest at the same time, Pinterest recognizes which specific subpage you visit each time you visit our website and for the entire duration of your stay on our website. This information is collected by the Pinterest component and assigned to your Pinterest account by Pinterest. Activate one on our websiteintegrated Pinterest button, Pinterest assigns this information to your personal Pinterest user account and stores this personal data.
Pinterest always receives information via the Pinterest component that you have visited our website if you are logged in to Pinterest at the same time as accessing our website; This takes place regardless of whether you click the Pinterest component or not. If you do not want this information to be transmitted to Pinterest, you can prevent the transmission by logging out of your Pinterest account before visiting our website.
We use the Trustbadge® plugin or widget from Trusted Shops on our website. Trusted Shops is operated by Trusted Shops GmbH, ColoniusCarré, SubbelratherStraße 15c, 50823 Cologne, phone: 0221 - 77 53 66, fax: 0221 - 77 53 6 89, email: email@example.com. With the Trusted Shops Trustbadge® plugin or widget, we can present a summary of our current profile at Trusted Shops directly on our website. Our website also shows how other users rate us and what position we have in Trusted Shops. The integration finally enables our profile to be found immediately, so that you can also obtain further information about us and also rate us yourself.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which e.g. Contains your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is not evaluated.
Further personal data will only be transferred to Trusted Shops, provided you have given your consent to this, decide to use Trusted Shops products after completing an order or have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.
We ourselves do not collect any data if you look at the trust badge.
The purpose of processing the data is to include a summary of our Trusted Shops profile on our website, in particular the display of our Trusted Shops seal of approval and any reviews collected.
We would like to present our profile and our rating at Trusted Shops to the visitors of our website. This should enable visitors to get a first impression of us. In addition, we have a legitimate interest in ensuring that visitors to our website are directed to our correct profile. In this way, we can prevent visitors from accidentally calling up incorrect Trusted Shops profiles with similar or the same names.
Trusted Shops states to overwrite the data automatically no later than seven days after the end of your visit to the site.
The legal basis for the processing of your data is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Revocation of your consent
We use Trusted Shops Trustbadge only with your consent. You can withdraw your consent once you have done so by clicking
You can find the data protection declaration of Trusted Shops - together with the imprint - at https://www.trustedshops.de/impressum/.
We have integrated components from YouTube on this website. YouTube is an internet video portal that allows video publishers to post video clips for free and other users to view, rate and comment on them, also free of charge. YouTube allows the publication of all types of videos, which is why complete film and television programmes, but also music videos, trailers or videos created by users themselves can be accessed via the internet portal.
YouTube is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.
Each time you visit one of the individual pages of this website, operated by us and on which a YouTube component (YouTube video) has been integrated, the internet browser on your system is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube.
Further information about YouTube can be found at https://www.youtube.com/yt/about/en/. In the course of this technical process, YouTube and Google are informed which specific sub page of our website you are visiting.
If you are simultaneously logged in to YouTube, this information is collected by YouTube and Google and assigned to your YouTube account.
YouTube and Google will receive information through the YouTube component that you have visited our website whenever you are logged into YouTube at the same time you access our website, whether or not you click on a YouTube video. If you do not want this information to be transmitted to YouTube and Google, you can prevent the transmission by logging out of your YouTube account before you access our website.
We have integrated PayPal components on our website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal also has the option of processing virtual payments via credit cards if a user does not have a PayPal account. We also process the payment methods "SEPA direct debit" and "invoice" via the service provider Paypal. A PayPal account is managed via an email address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also acts as a trustee and offers buyer protection services.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg.
If you select "PayPal" as the payment option during the ordering process in our online shop, your data will be automatically transmitted to PayPal. By selecting this payment option, you consent to the transmission of personal data required for payment processing. The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number or other data that are necessary for payment processing. In order to process the purchase contract, personal data related to the respective order are also necessary.
The purpose of the transmission of the data is to process payments and prevent fraud. We will transmit PayPal personal data in particular if there is a legitimate interest in the transmission. The personal data exchanged between PayPal and us may be transmitted by PayPal to credit reporting agencies. The purpose of this transmission is to verify identity and creditworthiness.
PayPal may pass on the personal data to affiliated companies and service providers or subcontractors, insofar as this is necessary to fulfill the contractual obligations or the data are to be processed in the order.
You have the option to revoke your consent to the handling of personal data at any time from PayPal. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.
PayPal's current data protection regulations can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
We have integrated components of Sofortüberweisung on our website. Sofortüberweisung is a payment service that enables cashless payment of products and services on the Internet. Sofortüberweisung represents a technical process through which the online retailer immediately receives a payment confirmation. This enables a retailer to deliver goods, services or downloads to the customer immediately after placing the order. The operator of Sofortüberweisung is Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden.
If you select "Sofortüberweisung" as the payment option in our online shop during the ordering process, your data will be automatically transmitted to Sofortüberweisung. By selecting this payment option, you consent to the transfer of personal data required for payment processing.
When making a purchase via Sofortüberweisung, the buyer transmits the PIN and TAN to Sofort GmbH (part of the Klarna Group). Sofortüberweisung then carries out a transfer to the online retailer after a technical check of the account balance and access to further data to check the account funds. The online trader is then automatically informed of the execution of the financial transaction.
The personal data exchanged with Sofortüberweisung are first name, last name, address, email address, IP address, telephone number, mobile phone number or other data that are necessary for payment processing. The purpose of the transmission of the data is to process payments and prevent fraud. We will also transfer other personal data immediately if there is a legitimate interest in the transfer. The personal data exchanged between Sofortüberweisung and us may be transmitted to credit reporting agencies by Sofortüberweisung. The purpose of this transmission is to verify identity and creditworthiness.
Sofortüberweisung may pass on the personal data to affiliated companies and service providers or subcontractors, insofar as this is necessary to fulfill the contractual obligations or the data is to be processed in the order.
You have the option to revoke your consent to the handling of personal data at any time with Sofortüberweisung. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.
The applicable data protection regulations of Sofortüberweisung can be found at https://www.klarna.com/sofort/datenschutz/.
Art. 6 (1) (a) GDPR serves our company as a legal basis for processing operations for which we obtain consent for a specific processing purpose.
If the processing of personal data is necessary for the performance of a contract to which the data subject is party, such as processing operations necessary for the supply of goods or any other service or consideration, the processing is based on Art. 6 (1) (b) GDPR. The same applies to processing operations which are necessary to carry out pre-contractual measures, for example in cases of enquiries about our products or services.
If our company is subject to a legal obligation which makes it necessary to process personal data, for example to fulfil tax obligations, the processing is based on Art. 6 (1) (c) GDPR.
Ultimately, processing operations could be based on Art. 6 (1) (f) GDPR. Processing operations not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or of a third party, unless the interests, fundamental rights and freedoms of the data subject prevail. Processing operations of this kind are especially permitted because they were specifically mentioned by the European legislator. They took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 Sentence 2 GDPR). If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is the efficient performance of our business activities for the benefit of the well-being of our employees and our shareholders.
The criterion for the duration of storage of personal data is the respective legal retention period. After the expiry of this period, the corresponding data is routinely deleted if it is no longer required for the fulfilment or initiation of the contract.
You have the option to check, change or delete the personal data provided to us at any time by sending us an email to firstname.lastname@example.org. In this way you can also exclude the receipt of further information for the future.
Likewise, you have the right to revoke any consent you have given at any time with effect for the future.
The deletion of the stored personal data is carried out if you revoke your consent to storage.
We only process and store your personal data for the period of time required to achieve the purpose of storage, or if required by the European legislator or other legislator in laws or regulations to which we are subject.
If the purpose of storage ceases to apply or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be blocked or deleted as a matter of routine and in accordance with the statutory provisions.
We advise you that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual regulations (e.g. information on the contractual partner). Sometimes it may be necessary for the conclusion of a contract that a data subject provides us with personal data, which must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him/her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded.
Before the data subject provides personal data, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what the consequences would be if the personal data were not provided.
As a responsible company, we avoid automatic decision making or profiling.
In the event of such a change, we will inform you of this at least six weeks before it takes effect. You are generally entitled to a right of revocation with regard to the consents you have given.